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Acronis

r/acronis

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Posted by7 days ago
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Posted by9 days ago

I was having issues with a cloud backup (both backup and recovery speed), so I was instructed to create a new backup plan for a particular Plesk server.

外围体育投注However, after doing so, the Acronis extension cannot access backups stored in the new backup plan. When I originally disabled the previous backup plan, the extension showed no backups in Plesk. When I enabled the backup plan and checked the extension in Plesk, I could see the previous backups. Even after disabled the previous backup plan, the extension is still showing the old backups. Note that Acronis Cyber Backup is backing up the Plesk server, as expected.

外围体育投注I'm guessing there's a configuration somewhere that needs to be adjusted to match the Plesk extension to the new backup plan. However, I've not had any luck finding said configuration, nor documentation on how to proceed. I noticed that the video showing the Acronis Plesk extension setup has a "Settings" tab. The extension on our Plesk servers do not have this tab.

Anyone have an idea how to configure/update the Acronis Plesk extension configuration to reference the new backup plan?

FYI, our Acronis service is provided by an MSP, and not purchased through the extension. I have reseller level access to the Acronis Cyber Cloud dashboard, as well as root access to the Plesk server.

Thanks,

Brian

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Acronis is the standard for cyber protection with its backup, anti-ransomware, and cyber infrastructure, enabling organizations to be #CyberFit
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Created Jan 17, 2012

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